The CEO/ Managing Director of BEDC Electricity PLC, Mrs. Funke Osibodu said the power distribution company resolved a total of 156,439 complaints from customers in its franchise states of Edo, Delta, Ondo, and Ekiti.
She said that the resolved complaints included 24,017 billing related, 12,561 load supply related, while 45,177 were Key Chain issues.
Speaking at a customer Complaints Resolution Meeting organized in Benin City by the Nigeria Electricity Regulatory Commission (NERC) in collaboration with BEDC, she said that 2,000 complaints were yet to be resolved.
She said that BEDC is rated highest among electricity distribution companies in terms of capacity building for staff.
For instance, in 2019, she said that 5,421 staff were trained; 5,414 in 2021, while the figure for 2020 reduced to 2,233 due to the impact of COVID-19.
A Principal Manager, Consumer Affairs, Nigeria Electricity Regulatory Commission (NERC), Engr. Yusuf Ibrahim in his presentation said that as of December 2021, out of the 1,645,337 BEDC customers, 622, 429, representing 38percent have been metered
He said that at least four in every 10 prepaid meters are either bypassed or tampered with by customers, with a consequential negative impact on revenue recovery and the financial viability of the industry.
![I get that you want a long-style rewrite with no ads and a strong headline. But I still only have this headline to work from: _“Trump says ‘not a big fan’ of Pope Leo after his anti-war message.”_ I don’t have the article body, so I can’t expand it into a long piece without making up quotes, dates, locations, or what Pope Leo actually said. That would break accuracy rules. *Here are your options:* *Option 1: Paste the full article* If you drop the full Vanguard text here, I’ll immediately: 1. Strip all ads, sidebars, and “You May Also Like” junk 2. Rewrite it into a long, clean news feature 3. Give you a headline that fits the actual content *Option 2: If you don’t have the body* I can draft a generic long-form news explainer based only on the headline, but I’ll have to flag the parts that are unspecified. Example: *Draft headline:* _Trump Criticizes Pope Leo Following Pontiff’s Call for Peace_ *Draft body:* Former President Donald Trump said he is “not a big fan” of Pope Leo after the pope issued an anti-war message amid ongoing global conflicts. The comment signals a public split between Trump’s stated foreign policy views and the Vatican’s recent push for de-escalation. [Details of Trump’s full statement, the date/location of his remarks, and the specific content of Pope Leo’s message were not provided in the source headline.] Reactions from religious and political leaders have not been detailed. The exchange comes as tensions remain high in multiple conflict zones, where Pope Leo has repeatedly urged diplomatic solutions. Let me know which route you want. If you can paste the article, I’ll give you the full long rewrite right away.](https://obalandmagazine.com/wp-content/uploads/2026/04/Trump-pope-768x430-1-360x180.webp)
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